Expert Advice

Thank you for making the recent renovation of my master bath/shower a tremendous success! David was delightful to work with, and was always available to answer my questions. I must admit, I feel a bit spoiled. Can’t wait to begin my next project with High Tech! -Paula Volding

I recently worked with Leslie in designing the back splash for our kitchen. I stopped in your store on a Saturday morning because I was told there were tile places out on Rutland, and after driving around and not knowing where to start, I came into your place.  I was looking at tiles and feeling a bit bewildered, when Leslie asked if I needed some help.  I had some Mexican tiles I wanted to use but I wasn't sure how to use them or what tiles would go with them. I showed her some photos on my iPhone, and she suggested white subway tiles and gave me some samples to take home and try.  When I brought them back, I showed her more photos of the kitchen, and since we had a lot of wall to cover, she helped me decide on larger 4"x8" white subway tiles and said I should put the Mexican tiles behind the range all the way to the ceiling. She was able to picture in her head what the kitchen would look like better than I could, and I trusted her judgement and experience. She is very nice and not too pushy.  She ordered the tiles, and they came in a couple of days.  My contractor's guy installed them, and we are very satisfied. The kitchen looks beautiful. I sent Leslie pictures, and she said that she was going to forward them to you.  I just wanted to also email you and tell you that I found her so nice and helpful, and the tiles a good price,  that I didn't even go look at other tile places.

I had my home carpeted on July 18th by your company. The house is now for lease. That, in and of itself, is no big deal. What is a big deal is that I am here in California and had to start from scratch on an emergency kind of basis to make it happen there in Texas, knowing no one in the business in the area. Who is one to trust from 2,000 miles away, to go and measure your empty home and to make an honest bid and follow through with but a telephone in hand? I type in “Mohawk Carpet 78750” and Google gave me about a dozen names to call. After calls to six businesses, I had it narrowed to three and told my family I had already made my choice simply after the conversation and before measurements and price had been discussed. They asked why and I responded that sometimes, some people just emanate integrity and competence and you can just feel it. And so it was with Robin Anderson. At the end of the day, all of her work was prompt, efficient, crisp, and well done beginning to end. Ruby from Dispatch was superb. The installation crew was early and did a great job. Congratulations on a job well done all around. -Ted R. Huebner